Ordering and Delivery Information

All prices include economy shipping and handling and are subject to change without notice. All flowers and foliage are subject to change based on availability. Containers may vary from those pictured.

Each arrangement is guaranteed to arrive in perfect condition.

Our products are shipped via Federal Express. If the package's destination is west of the Rocky Mountains, it will arrive one to two days after shipment; otherwise, it will arrive in two to three days. Note that FedEx does not transport product or deliver on Sundays or major holidays.

In order to honor your requested delivery date, we would like to receive your order at least one day prior to the desired date of shipment. There is an additional charge of $10.00 for all orders shipped on Friday for delivery on Monday.

Priority overnight and Saturday delivery are available upon request, for an additional charge. Please email or call for more information

Orders shipped to Canada will be subject to a minimum transportation surcharge of $20.00. Due to potential delays through Customs, we cannot guarantee a delivery date in Canada. International deliveries require signature of recipient and can not be left at the door.

Orders to California and Arizona may be delayed by one day due to individual state agricultural inspection regulations. We guarantee the delivery date only if we have the order one day earlier than described above.

Due to Federal Express rules, all orders which require an address correction will be charged an additional fee of $10.00.

Orders to Alaska will incur additional shipping charge of $10.00 and are not subject to the delivery date guarantee.

Please order early for the holidays and other special occasions.

Your satisfaction is very important to us. Please notify us immediately if you are not completely satisfied with your Island Flower Designs product.

All claims related to the product must be brought to our attention by telephone or by FAX within three (3) days of delivery; otherwise no claim will be allowed.

 

   
 

PO Box 1262 - Kula, HI 96790 - info@sendtropicalflowers.com